Help
Where are my tickets?+
In the email you used at checkout, and under My tickets. Each ticket has its own QR. Screenshots work if your signal dies at the venue.
Can I get a refund?+
If the show is cancelled, yes, automatically, including fees. If it moves, your tickets carry over. Change of plans: transfer your ticket to someone else from the ticket page.
How does Split with friends work?+
You pay once, then share the order page. Everyone sees exactly what they owe you. Proper split-checkout, where each person pays separately, is on the way.
Why does a show send me to Ticketmaster or StubHub?+
We ticket desi shows ourselves. For everything else we list the event and send you to the partner with the better price. We earn a small commission on those; it never raises your price.
I run shows. How do I list one?+
Go to Sell with Hum, send the show details, and we reply within a business day with a seat map draft.
Still stuck? help@humtickets.com